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PrestaShop technical diagnosis to decide your next step

Understand your store’s condition before fixing, upgrading or commissioning support. A technical assessment organises observed issues, dependencies and priorities into an explained intervention plan.

Request a PrestaShop technical assessment ↗

For stores with multiple symptoms, outdated components or a need to assess work before deciding on repairs, upgrades or maintenance.

Business owner and consultant reviewing their work together on a laptop.
Illustrative image

About the platform

PrestaShop: flexibility for your online store.

PrestaShop is an open-source ecommerce platform for managing products, orders and customers. Modules and custom development let you adapt the store to your business, while hosting and ongoing technical maintenance need to be planned.

When it may suit your business

Stores that need flexible catalogues, specific trading rules and integrations, with technical support to keep day-to-day operations running.

How RedeShop can help

We provide technical support, updates and module assistance, and improve catalogue organisation and SEO after assessing compatibility and project priorities.

When the store has several problems and little clarity

Repeated failures, unreviewed modules and hard-to-monitor integrations can make the next decision uncertain. A technical assessment gathers context and examines selected store areas. The aim is to understand what is happening before multiplying changes or starting a broader upgrade.

Assess representative components and flows

The work may cover version, theme, modules, scheduled tasks and integrations, as well as catalogue, cart, payments, shipping and emails. We define the sample from symptoms and operations. This gives the assessment a clear objective and verifiable findings.

Distinguish urgency, maintenance and improvement

A fault interrupting a purchase, an outdated dependency and a new feature have different priorities. Diagnosis organises observed issues, known risks and dependencies. This classification helps plan investment without every task appearing equally urgent.

Choose an appropriate intervention

We present evidence and a work sequence, explaining what can be fixed, what needs more assessment and what can form part of ongoing support. RedeShop can propose subsequent implementation, with tasks and validation defined from the diagnosis.

An overview of store condition

We connect problems to specific components and flows.

Investment with priorities

We distinguish faults, preventive maintenance and functional improvements.

An informed next step

We deliver a plan for choosing an appropriate intervention.

Selected inventory

Version, components and integrations relevant to the assessment.

Diagnostic evidence

Observed problems and examples of behaviour found.

Intervention priorities

Tasks with dependencies and a recommended sequence.

Next-step presentation

An explanation of what to fix, maintain or investigate further.

Diagnosis turns scattered symptoms into a sequence of technical decisions.
RedeShop editorial illustration · Diagnosis turns scattered symptoms into a sequence of technical decisions.
  1. 01

    Define the assessment

    We select the areas, access and scenarios to observe.

  2. 02

    Check components and flows

    We analyse operation within the agreed sample.

  3. 03

    Organise the issues

    We classify evidence, dependencies and intervention requirements.

  4. 04

    Present options

    We discuss fixes, upgrades and support according to store condition.

Is a technical assessment the same as requesting a quotation?

The technical assessment is a diagnostic service with defined areas and deliverables. An initial conversation establishes whether it is needed to prepare an intervention.

Does it include a complete security audit?

The scope is agreed around the requirement. An in-depth security audit needs its own objectives and methodology.

Can you assess carts and payments?

These flows can form part of the sample alongside catalogue, shipping, emails and integrations. We choose scenarios relevant to the problem.

Must I commission the fixes afterwards?

Diagnosis provides information for a decision. You may request an implementation proposal from RedeShop or use the plan with your responsible team.

Talk to the team

Request a PrestaShop technical assessment ↗

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AI to help with your enquiry

How can we help your business?

Virtual AI assistant to answer questions and guide your enquiry. The RedeShop team validates the proposal and supports the next steps.

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You can also request contact without using AI.

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